Plan: strategy and planning · ITIL 4 · Plan · Improve

Costs and billing

IT costs by customer, project and business service, with a rate card and billing data.

ITIL 4 practice · Service financial management

Illustrative screenshot: Costs and billing

What it does

  • Cost import in the FOCUS standard with currency conversion
  • Costs by customer, project and business service
  • Service price list, server calculator and approved price changes
  • Monthly billing statements and pivot analyses

Measurable benefits

  1. Costs assigned to servicesshare of costs linked to a business service
  2. Allocation utilisationactual consumption against allocated capacity by customer
  3. Month-on-month changecost trend by month with a breakdown down to the item

The application calculates these indicators from your own data, so you can prove the improvement with numbers from the first month.

Next step

Try CentOps on your own services.

Connect monitoring and discovery and see your service map within the first week. The beta is free for 6 months.

Join the beta →