Plan: strategy and planning · ITIL 4 · Plan · Improve
Availability and resilience
Service resilience as a number: single points of failure, redundancy and backups for every business service.
ITIL 4 practice · Availability management
What it does
- Redundancy-aware impact: clusters, replicas and mirrored storage
- Single points of failure for every business service
- Outage simulation of any item, room or data centre
- Backup and disaster-recovery coverage of production
Measurable benefits
- Services without a single point of failurenumber and share of critical services without a SPOF on the operational overview
- Backup coverageshare of production servers linked to a backup platform
- Redundant pathsservers on two network devices, SAN in both fabrics, datastores on mirrored volumes
The application calculates these indicators from your own data, so you can prove the improvement with numbers from the first month.
Details in the documentation →Related article: The single points of failure you don't know about →
More features in this area
Plan: strategy and planning
Next step
Join the beta →Try CentOps on your own services.
Connect monitoring and discovery and see your service map within the first week. The beta is free for 6 months.