Plan: strategy and planning · ITIL 4 · Plan · Improve
Rollout roadmap
Step-by-step rollout: a discovery workshop, waves by impact and KPIs measured weekly.
ITIL 4 practice · Organizational change management · Project management
What it does
- Discovery workshop: goals with KPIs, area maturity and data availability
- Rollout waves by impact, effort and dependencies
- Workstreams with tasks, owners, milestones and readiness checks
- Steering committee decisions and weekly measured KPIs
Measurable benefits
- Area readinessmaturity and data availability for each area before go-live
- Milestone deliverymilestones and tasks on time and overdue
- Rollout KPIsworkshop goals measured every week for the steering committee
The application calculates these indicators from your own data, so you can prove the improvement with numbers from the first month.
Related article: Rolling out ITSM without a six-month project →
More features in this area
Plan: strategy and planning
Next step
Join the beta →Try CentOps on your own services.
Connect monitoring and discovery and see your service map within the first week. The beta is free for 6 months.