Run: operations and support · ITIL 4 · Engage · Deliver & support
Monitoring and events
From thousands of alerts to a few situations with a verified cause and the service they affect.
ITIL 4 practice · Monitoring and event management
What it does
- Event intake from common monitoring tools and an open API
- Deduplication, flapping detection and suppression during changes
- Cause verified by outage simulation, symptoms without notifications
- Inferred silent cause and an incident from a situation in one step
Measurable benefits
- Noise compressionratio of events, alerts, situations and incidents in the compression funnel
- Situations without an incidentnumber of serious situations nobody has opened an incident for yet
- Alerts without a CMDB itemmonitored hosts whose impact cannot be determined, and how they decrease
The application calculates these indicators from your own data, so you can prove the improvement with numbers from the first month.
Details in the documentation →Related article: Monitoring noise: from thousands of alerts to a few situations →
More features in this area
Run: operations and support
Next step
Join the beta →Try CentOps on your own services.
Connect monitoring and discovery and see your service map within the first week. The beta is free for 6 months.