Configuration database

What it does

• Services, applications, platforms, servers, storage, network and cloud in one model
• Discovery and import with matching, synchronisation and retirement of missing items
• Version history of every item: who, when, what and from which source
• Data quality checks: missing owners, inconsistencies and stale items

Measurable benefits

1. CMDB data qualityshare of items with an owner, a service and a current source in the quality overview
2. Stale itemsnumber of items discovery has not seen for a long time, and how it drops after a clean-up
3. Inconsistenciesnumber of conflicts between sources of truth, falling with every fix

The application calculates these indicators from your own data, so you can prove the improvement with numbers from the first month.