# Customer separation · CentOps

> A shared platform for many customers with separated data, SLAs and billing.

URL: https://centops.app/en/features/tenancy/
Language: en
Last updated: 2026-10-30

Platform: the shared foundation · CMDB · COBIT EDM / MEA

# Customer separation

A shared platform for many customers with separated data, SLAs and billing.

ITIL 4 practice · Relationship management

## What it does

-   Customer users see only their own data, including costs
-   Roles scoped to a customer, team or individual item
-   SLAs, price lists and billing statements for each customer
-   Synchronisation with a primary configuration database via external IDs

## Measurable benefits

1.  **Data separation**a customer user sees only their own data, verified by isolation tests
2.  **Billing data**monthly billing data for every customer without manual spreadsheets
3.  **SLA by customer**compliance and availability separately for each customer

The application calculates these indicators from your own data, so you can prove the improvement with numbers from the first month.

[Details in the documentation →](https://centops.app/en/docs/modules/#billing)[Related article: Shared platform, separated customer data →](https://centops.app/en/blog/shared-platform-separated-data/)

More features in this area

## Platform: the shared foundation

[Configuration database](https://centops.app/en/features/cmdb/)[Dependency map and impact](https://centops.app/en/features/map/)[Data centres and racks](https://centops.app/en/features/dc/)[Roles, security and audit](https://centops.app/en/features/gov/)[AI assistant](https://centops.app/en/features/ai/)[All features →](https://centops.app/en/features/)

Next step

## Try CentOps on your own services.

Connect monitoring and discovery and see your service map within the first week. The beta is free for 6 months.

[Join the beta →](https://centops.app/en/beta/)