# Contracts and suppliers · CentOps

> Service contracts with covered items, supplier SLAs and expiry tracking.

URL: https://centops.app/en/features/contracts/
Language: en
Last updated: 2026-10-30

Plan: strategy and planning · ITIL 4 · Plan · Improve

# Contracts and suppliers

Service contracts with covered items, supplier SLAs and expiry tracking.

ITIL 4 practice · Supplier management

## What it does

-   Service contracts with covered items, validity and vendor SLAs
-   Incident escalation to the vendor according to the contract
-   Purchases, licences and invoices linked to the contract
-   Contracts nearing expiry and items without coverage

## Measurable benefits

1.  **Hardware without support**number of devices without a valid service contract
2.  **Contracts nearing expiry**contracts approaching their last notice day
3.  **Supplier SLA compliance**share of escalations handled within the contractual deadline

The application calculates these indicators from your own data, so you can prove the improvement with numbers from the first month.

[Details in the documentation →](https://centops.app/en/docs/modules/#kontrakty)[Related article: A price list someone is accountable for →](https://centops.app/en/blog/price-list-someone-owns/)

More features in this area

## Plan: strategy and planning

[Availability and resilience](https://centops.app/en/features/resilience/)[Enterprise architecture](https://centops.app/en/features/ea/)[Costs and billing](https://centops.app/en/features/costs/)[Rollout roadmap](https://centops.app/en/features/adoption/)[All features →](https://centops.app/en/features/)

Next step

## Try CentOps on your own services.

Connect monitoring and discovery and see your service map within the first week. The beta is free for 6 months.

[Join the beta →](https://centops.app/en/beta/)