# Approvals · CentOps

> One approval queue for changes, requests, purchases, prices and patch agreements.

URL: https://centops.app/en/features/approvals/
Language: en
Last updated: 2026-10-30

Build: change and delivery · ITIL 4 · Design & transition · Obtain/build

# Approvals

One approval queue for changes, requests, purchases, prices and patch agreements.

ITIL 4 practice · Change enablement

## What it does

-   One queue for changes, requests, purchases, prices and patch agreements
-   Approval level by risk with a minimum number of approvers
-   Separation of duties and delegations during absence, with an audit trail
-   Every rejection with a reason, a fallback approver when there is no owner

## Measurable benefits

1.  **Pending approvals**number of decisions in the queue and the share overdue
2.  **Decision time**time from request to approval or rejection
3.  **Rejections with a reason**every rejection has a justification traceable in the audit trail

The application calculates these indicators from your own data, so you can prove the improvement with numbers from the first month.

[Details in the documentation →](https://centops.app/en/docs/modules/#zmeny)[Related article: Change approvals without email ping-pong →](https://centops.app/en/blog/change-approvals-without-email/)

More features in this area

## Build: change and delivery

[IT assets and procurement](https://centops.app/en/features/itam/)[Licences and spare parts](https://centops.app/en/features/licenses/)[Changes and maintenance windows](https://centops.app/en/features/change/)[Patching and vulnerabilities](https://centops.app/en/features/patch/)[All features →](https://centops.app/en/features/)

Next step

## Try CentOps on your own services.

Connect monitoring and discovery and see your service map within the first week. The beta is free for 6 months.

[Join the beta →](https://centops.app/en/beta/)